usairways.com Redesign 2009
Create one unified website post merger of US Airways and America West Airlines. Reduce friction in the buying experience, increase conversion, make traveling less painful.
As a Senior UI and Visual designer I gathered requirements, research, designed high fidelity mock ups, created functional prototypes using Axure, participated in user testing and recruiting, created spec documentation, worked with development to build CSS.
Kiosk Redesign 2010
Re-imagine the airport kiosk experience. Get people checked in, and excited about their flight. Offer easy ways to view and change flights, buy checked bags, and get to their gate.
Gathered requirements, research, helped in creating a new flows, design high fidelity mock ups and prototypes.
Flight Information Displays 2011
Redesign the non airport owned US Airways flight information displays. Get as many flights on a single display as possible to save money so that additional displays do not need to be purchased. Make it super easy to see flight information within 5 seconds or less.
Gathered requirements, research, designed high fidelity mockups, conducted in Airport user testing and recruiting, Create spec documentation for 3rd party developers.